FAQ

TRAVEL & LUXURY – Frequently Asked Questions (FAQ)

1. Do you ship worldwide?

Yes! TRAVEL & LUXURY ships to most countries worldwide. Shipping times vary by location.

2. How long does delivery take?

Delivery time depends on your region:

USA, UK, Canada & Europe: 7–15 business days
Africa (including Nigeria): 10–20 business days
Australia & Asia: 8–20 business days

Delays may occur due to customs or courier issues.

3. How long is processing time?

Processing takes 1–3 business days before your order is shipped.

4. How can I track my order?

Once your order ships, you’ll receive a tracking number via email.
Please allow 2–5 days for tracking updates to appear.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.

6. What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, unworn, and in original packaging.
For full policy details, check our Return & Refund page.

7. Can I exchange my item?

Yes! You may exchange an item for a different size or color if available.

8. What should I do if I receive a damaged or wrong item?

9. What if I entered the wrong shipping address?

Please contact us immediately.
If the order has not shipped yet, we can update the address.
We are not responsible for delays or losses caused by incorrect addresses.

10. Do I have to pay customs or import taxes?

Some countries may charge customs fees or import taxes.
These charges are the customer’s responsibility.

FAQ